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Frequently Asked Questions
Really this depends on the strings you choose. Our restrings start from just £22, or just £15 if you want to supply your own string!
You should have your racket strung a minimum of twice a year. This would be for casual players that play very rarely. The more frequently you play, the more regularly you should be stringing your racket. On average it’s best to restring your racket at least every 3 months. If you play a few times a week then we’d recommend stringing once every 1-2 months. It may be a good idea to get a restring before a tournament or match.
String choice is really important, it's important to make sure you're choosing the right string for you. There are a couple of ways of finding the best string for you and when you go to book your restring you'll be given these options: 1. Choose the 'Teach Me' option and you'll be taken to an information page which will go into depth into all of the string types, different tensions, and give you details on the different strings you can choose and the characteristics of each. 2. Go to THE RESTRING MY RACKET STRING SELECTOR. This is an innovative programme which will ask you a few questions and will then tell you which string you should use. Designed by Professional Stringers with a huge amount of experience, why not let the professionals tell you what's best for you?
Really this depends which delivery option you choose. For example, if you opt for a Home Collection, then this will add a significant amount of time as we need to add a couple of extra days to make sure that your packaging arrives with enough time to package up your racket before the courier arrives to collect it. If you are in a rush we recommend using the 'Send My Racket Myself' option - this will save a few days as you won't have to wait for packaging to arrive. Estimated time from placing order: Home Collection: 10-14 days Standard: 5-10 days I'll Send My Racket Myself: 3 days from receiving racket (These are just estimates and are not guaranteed) We will always restring all rackets within 48 hours of receiving them, normally within 24 hours.
As standard if you have ordered a restring as well, we will send all balls/accessories to you with your racket once it has been strung - however on occasion we may send these out with your packaging. If you would like to receive the balls/accessories as soon as possible, let us know in the order comments and we will try to send them out with your packaging. If you have ordered a large quantity of balls/accessories, then we will send these out separately at the same time as we send out your packaging.
There are two ways of ordering grips on our website. The first is by selecting the 'Add a New Overgrip?' option when selecting your restring. If you choose this option then we will fit the overgrip to your racket for you. The second option is to add an overgrip to your basket separately. If you do this, we will not fit it to your racket, we will put it in the package with your racket when we send it back to you. If we are fitting the overgrip to your racket, and you already have an overgrip on, we will remove the old overgrip and put the new one on. If you have ordered a replacement grip, we will remove all grips before fitting the new grip. (Unless you request otherwise via the order comments)
Absolutely! If you'd like to send us your racket for us to string then please do, just select the 'I'll Send My Racket Myself' delivery option at checkout. (We recommend using a tracked delivery to be safe)
When your packaging has been dispatched you will receive an email from one of our team with your collection date on. It is likely to be in 5-7 days from ordering to allow time for your packaging to arrive before the collection.
We always try to leave enough time for your packaging to arrive before your collection, but sometimes this doesn't work out. When the courier arrives, you can tell them that the parcel is not ready, and they will reattempt the collection on the next working day. They will attempt collection 3 times.
This is when our Racket Technicians put the logo of your racket brand onto the strings once it has been strung. For example a Babolat racket will have the Babolat logo painted onto the strings. You will have seen it on professional players strings, or on brand new rackets. It adds an extra professional look to your racket.
Restring My Racket Ltd provide a Premium Racket Stringing Service to David Lloyd Clubs. Visit the 'David Lloyd' page for more information.
Restring My Racket Ltd provide a premium stringing service for David Lloyd Clubs. We are not yet providing our services to all clubs, to find out if we're at your club speak to reception at your club or visit the 'David Lloyd' page.
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